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업무소개서

HOPE-Co.
서비스약정서

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INFORM

    Labor Dispute Mediation Service

    Labor Dispute Mediation Service?

    When labor disputes are contested through state institutions such as labor cases/litigation or complaints to the Ministry of Employment and Labor, both parties may suffer significant economic losses, and labor-management relations can be severely damaged. The Labor Dispute Reporting and Mediation Center provides a labor dispute mediation service, offering fair mediation proposals through objective fact-finding to ensure that disputes can be amicably resolved at an early stage.

    Service Procedure

    • STEP 01
      Receiving and Consulting on Labor Dispute Mediation Requests

      Conducting consultations with certified labor consultants

    • STEP 02
      Fact-Finding

      Understanding the facts through document review, interviews with related parties, and on-site investigations

    • STEP 03
      Labor Dispute Mediation

      Supporting an agreement between both parties by deriving an objective and fair mediation proposal

    • STEP 04
      Case Representation

      Representing cases at the Labor Relations Commission and the Ministry of Employment and Labor in the event of a complaint

    Labor Dispute Mediation Requests Are Possible in the Following Cases

    When an employee (or former employee) raises issues related to working conditions and employment relations that require response

    When workplace sexual harassment or bullying reports are received and require response

    When cases of unfair dismissal (disciplinary action), unfair labor practices, etc., are submitted to the Labor Relations Commission

    When complaints or accusations such as wage arrears are filed with the Ministry of Employment and Labor

    When labor disputes are expected to arise, requiring preemptive response

    Effects of Service Introduction

    Using the labor dispute mediation service can save company resources such as costs and time, and prevent damage to the company's image, organizational culture, and labor-management relations due to labor disputes.

    • Reducing economic and financial losses from litigation costs, settlement payments, etc.

    • Preventing damage to the company's image and trustworthiness

    • Fostering an ethical organizational culture and collaborative labor-management relations

    Service Usage Guide
    Apply for Labor Dispute Mediation Service

    If you request a consultation through the service usage screen, a certified labor consultant will contact you within 1-2 business days.

    The initial phone consultation is free of charge.